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BigCommerce order management

Connect sales and manufacturing via BigCommerce order management software

Q: What are the 5 best practices of order management?

1. Keep your inventory up-to-date and accurate One of the most important aspects of effective order management is having an accurate and up-to-date inventory. This will allow you to know exactly what products are available and avoid potential backorders or other issues. 2. Streamline your order processing An efficient order management system can help streamline your order processing and make it more efficient. This includes automating as much of the process as possible, such as through integrated software solutions. 3. Use data to improve decision making Data should be used throughout the order management process to improve decision-making. This includes using data on customer trends, product demand, etc. Using data, you can make more informed decisions about what products to stock and how to manage inventories. 4. Improve communication with customers Effective order management also requires good communication with customers. This includes providing updates on orders, addressing any issues, etc. Good communication can help improve customer satisfaction and loyalty. 5. Review and optimize your process regularly It’s important to review and optimize your order management process regularly. This will help ensure that it is as efficient and effective as possible. By constantly reviewing and improving your process, you can keep your business running smoothly and avoid any potential problems. These are just a few of the best practices for effective order management. By following these tips, you can help ensure your process is as efficient and effective as possible. Order management is a critical part of any business, so it’s important to ensure that you have a strong process. Following these best practices can help ensure that your business runs smoothly and efficiently.

Katana’s order management integration for BigCommerce gives you the features you need to keep up with order fulfillment and exceed your customers’ expectations. Get end-to-end control over your sales process, from picking to shipping, and scale your operations with Katana.

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Order management software for BigCommerce for seamless business management

Find the features you need in one manufacturing platform. Sync sales orders from your BigCommerce store to Katana’s intuitive order management software and ensure on-time delivery of products.

Live order management

Track open sales and manufacturing orders in real time. Reprioritize your workflow, and Katana automatically reallocates items and resources to orders

Connect multiple stores

Connect several BigCommerce stores to your Katana account so orders from across your business are centralized

Automatically generate customer info

Every time a sales order is created in BigCommerce from a new customer, the customer and order details are automatically created in Katana

Omnichannel order management

Whether your business model relies on B2B e-commerce sales, D2C, or both, Katana enables you to manage sales across various e-commerce channels and stores

Shop Floor App

Manage your orders remotely with Katana’s Shop Floor App — create tasks and track sales and production progress while on the move

Make custom workflows via API

Use native integrations or create your own workflows with Katana's open API or third-party applications using codeless template guides

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Katana provides us with all the features for manufacturing order management and can track inventory usage and incorporate our sales order tracking into Katana.”

Katana’s bill of materials (BOM) is a tremendous help. Integrations with Shopify and Xero also play a big role in business management, and we can now manage both B2B and B2C orders with greater ease.”

Katana allows us to have a complete, real-time overview of our manufacturing processes and keeps our operations under control.”

Since implementing Katana, we’ve grown our product offering, and that wouldn’t be possible without it. It has freed up my time so I can focus on designing and creating more products. It also means that I am not working until 11 pm every night.”

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Sell smarter with seamless BigCommerce order management software

Manufacturers use Katana to optimize processes and make better production and inventory management decisions, regardless of their selling strategies. Get an overview of all sales orders across various online and offline channels for order tracking purposes. Katana integrates with popular e-commerce platforms, so even if your products are listed on e-market spaces or BigCommerce, you can keep your order data synchronized on one platform.

Reduce friction for your customers and make your products available in any e-store you want while maintaining valuable data in Katana.

Get your entire business under control with Katana’s integrations

Katana’s order management software for BigCommerce can sync data between all your favorite business tools and analyze your order fulfillment.

Katana can help you establish a smooth as silk workflow between your e-commerce, CRM, accounting, and shipping platforms. If there’s an integration you would like but isn’t available, use Katana’s open API to find other suitable partners for your business. Or, if you’re a coding whiz-kid, you can make your own. Alternatively, Katana has partnered with third-party integration tools to help integrate all your apps with codeless templates easily.

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Upgrade your business with BigCommerce order management that supports manufacturing

Delivering high-quality consumer experiences across multiple BigCommerce stores can quickly become daunting if you operate as a midsized business.

Katana is equipped to handle huge volumes of orders so that users can get complete and total visibility of their sales orders in one platform. Operating several BigCommerce stores at once? Not a problem. Katana can handle all your BigCommerce sales, regardless of the size of each of your stores.

Get a comprehensive overview of any BigCommerce order status, all the order numbers, customers’ names, purchase dates, shipping addresses, and the BigCommerce purchase order totals. Katana has a vast Knowledge Base where you can find answers to your technical questions, and Katana’s live support team is always willing to help if you somehow get stuck.

Get organized with BigCommerce order management software

Start saving on admin time and better serve your customers with Katana's order management software for BigCommerce.

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BigCommerce order management FAQs

Order management is tracking orders from creation to getting them out of your business’s door. BigCommerce order management includes everything involved with customer order statuses, such as the people, processes, and data connected to the order.

Yes. The basic functionalities of BigCommerce inventory management allow you to track inventory, manage allocated stock, and set low-stock notifications, but only with finished products.

However, remember that built-in inventory management for BigCommerce doesn’t support raw material inventory nor offers the integrations that an ERP does for manufacturers. It’s also not intended for managing large databases.

1. Keep your inventory up-to-date and accurate

One of the most important aspects of effective order management is having an accurate and up-to-date inventory. This will allow you to know exactly what products are available and avoid potential backorders or other issues.

2. Streamline your order processing

An efficient order management system can help streamline your order processing and make it more efficient. This includes automating as much of the process as possible, such as through integrated software solutions.

3. Use data to improve decision making

Data should be used throughout the order management process to improve decision-making. This includes using data on customer trends, product demand, etc. Using data, you can make more informed decisions about what products to stock and how to manage inventories.

4. Improve communication with customers

Effective order management also requires good communication with customers. This includes providing updates on orders, addressing any issues, etc. Good communication can help improve customer satisfaction and loyalty.

5. Review and optimize your process regularly

It’s important to review and optimize your order management process regularly. This will help ensure that it is as efficient and effective as possible. By constantly reviewing and improving your process, you can keep your business running smoothly and avoid any potential problems.

These are just a few of the best practices for effective order management. By following these tips, you can help ensure your process is as efficient and effective as possible. Order management is a critical part of any business, so it’s important to ensure that you have a strong process. Following these best practices can help ensure that your business runs smoothly and efficiently.

Yes, BigCommerce does offer fulfillment services. They partner with ShipStation, allowing you to automate your shipping and order fulfillment process. This can save you a lot of time and money by automating many of the manual tasks associated with these processes. BigCommerce offers several other features that can help streamline your business, such as inventory management and automatic order tracking.

Learn more about Katana + BigCommerce